As we enter a new phase of “back to work,” we are facing completely new norms and a rapidly evolving workforce. Several trends that started gaining popularity in 2020 are at play (e.g., remote work, hybrid office, flexible hours), and for companies to stay afloat, they must navigate them all. Employers must adapt by creating positive, flexible, and collaborative environments tailored to the needs of today’s worker.
Many workers enjoy the flexibility and convenience of working remotely, however have recognized that it doesn’t fully replace in person work. For many employees, one or two remote days may ease things by promoting work life balance and containing commuting costs without sacrificing all the benefits of an office environment.
Moving on from this past year during which many companies, along with their employees and contractors, hunkered down to the reality of a remote workforce ̶ a model that many did not think would survive past the pandemic ̶ many workers seem to be resolving that they will not go back to the office.
The rapid shift of training to online formats as a result of the pandemic led many organizations to hastily repurpose instructor-led classroom content that was, in many cases, not intended to be delivered via online platforms. Recognizing that something more permanent was needed moving forward, Learning and Development (L & D) teams have begun to reimagine their corporate learning programs to replace these make-shift classes, as well as to more effectively meet the needs of today’s learners.
The past year has brought about many changes in our lives, both at work and at home. For those of us who have been working remotely, the two have become co-mingled making it difficult to turn off work at the end of the day. For this reason, it is especially important to prioritize taking care of yourself by planning and scheduling time throughout your workday to focus on key areas of well-being.
When it comes to working with B2B companies, excelling at customer service requires more than simply knowing your product or service and being responsive to customer queries.
Online learning has been around for several decades and, now more than ever, has become the learning medium of choice (and necessity, due to Covid19).
A good Change Management Plan can support and ensure smooth organizational transitions and calm anxiety that typically comes up with change.
Sourcing reliable partners who understand your business and consistently provide good talent can be a huge asset to organizations. Now more than ever, companies are choosing to outsource their specialty/niche services so they can optimize their internal resources and get a superior end product in less time and often at less overall cost.
Since the pandemic hit the U.S. in early 2020, companies and academic institutions have scrambled to shift their classroom learning to remote or “online” delivery. Some have done a better job than others depending on the adaptability of both their content and resources.
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